Block or service a station

When a station can't be used — a broken umbrella, scheduled maintenance — you can put it out of service straight from the map and add a service note explaining why. The note stays visible to you and your staff in the station panel and on hover on the map.

Block a station and add a note

Use blocking when the station is unavailable with no set end date (for example a fault waiting to be repaired).

1. Open Bookings → Map and click the station.
2. In the menu choose Block station: the station turns red (no-entry icon) and the side panel opens with the Station blocked notice.
3. Click + Add note: the Out-of-service note window opens.
4. Write the note — for example "Broken, waiting for replacement" — and press Save note.

To make it available again, open the station from the panel and use Unblock station.

Put a station under maintenance and add a note

Use maintenance when you know how long the station will be out: you set a period with a start and end date.

1. On the Map, click the station and choose Schedule maintenance.
2. In the Station maintenance window set the period: From and To (the start and end dates).
3. Confirm: the station shows the amber triangle and the panel reads Under maintenance from … to …, with the Edit maintenance and End maintenance buttons.
4. Click + Add note, write the note and press Save note.

Note — the service note is meant for you and your staff: it explains at a glance why a station is out. When the station becomes available again, the note is removed.